Overview

Inclusivity is a rising challenge for the utilities sector, one which is increasingly becoming a focus for Auriga as we focus on delivering a better service for all customers.

We understand the huge impact many essential services and operations can have on people’s lives, for example, the quality of response during a power cut. Safeguarding customers in vulnerable situations is therefore critically important.

We help all types of organisations to provide fair, flexible services that can be used by all consumers equally, regardless of their health, age or personal circumstances.